Frequently Asked Questions
Will I be able to learn if I can’t read Chinese?
Yes, you can. The modules are conducted in English and the materials provided are also in English. The Chinese phrases are used only to explain the traditional names in BaZi.
How will BaZi Coaching calls be conducted?
The Face Reading Coaching calls will be conducted in group sessions by the JY Coaching Team via online platforms such as but not limited to ZOOM, WebEx, and EverWebinar.
Once the BaZi Academy program is over, do I still have access to the modules?
All students of BaZi Academy 2020 will have lifetime access of all the modules and the limited bonuses. It is also subject to the providers and vendors policies and availability.
What is the payment currency?
All quoted amounts are in United States Dollar (USD).
What payment methods do you accept?
You can pay with VISA and MasterCard. PayPal is also accepted. Please reach out to us to request for the PayPal payment link at [email protected]
Can I pay using a Debit Card?
Debit cards are accepted as long as it’s issued by VISA and MasterCard only.
Can I pay at your Malaysia or Singapore Office?
Yes, by appointment only. Please see below for contact number and address.
19-3, The Boulevard, Mid Valley City
59200 Kuala Lumpur, Malaysia.
(60) 3 2284 8080
60 Paya Lebar Road, Paya Lebar Square #13-29,
(65) 6208 8999
What if I do not have a credit card to make the payment online?
You can either make a telegraphic transfer or walk-in (by appointment) to our offices in Malaysia and Singapore to make the payment.
I see additional charges on my Check-Out page, what are they?
These could be Value-Added Tax (VAT) that is charged based on your bank and/or location. VAT may be applicable and imposed by the local authorities to certain EU countries and selected states in the US.
Can I make payment in Malaysian Ringgit (MYR) or Singapore Dollar (SGD)?
Yes, absolutely! Payment can be made via cash, cash deposit, cheque, walk-in credit card charge, or telegraphic transfer.
Please reach out to get the correct total sum in MYR and/or SGD at [email protected]
or by calling our offices.
What's the banking details for telegraphic transfer?
Bank Name: Alliance Bank Malaysia Berhad
Account Name: Joey Yap Research International Sdn Bhd
Account No: 141760010042096
Singapore & International
Bank Name: Oversea-Chinese Banking Corporation Limited (OCBC)
Account Name: Joey Yap Private Limited
Account No: 6416 9098 7001
SWIFT Code: OCBCSGSG
What if I change my mind after the purchase?
We'll say it again... Every investment has a risk except for this one. We offer a 100% money-back guarantee within 30 days of purchase. Send us an email at [email protected]